Client: Chelmsford Plumbing & Heating

Chelmsford Plumbing & Heating (CPH) are one of the largest plumbing and heating specialists serving the whole of Essex and surrounding areas.

As well as describing the services that they offer, a key priority for CPH was diversifying their considerable advertising spend from traditional paper directories (think “yellow”) to a mix of on- and off-line advertising, and at the same time gaining a measurable return-on-investment (ROI) for that spend.

  • As this is their first foray into online marketing, our continued advice and consultancy has helped CPH develop a coherent strategy for their online spend. One-to-one training and “available anytime” advice have been, and continue to be, provided to help CPH target their potential customers.

  • As well as designing adverts for traditional off-line directories, we have helped CPH to move towards the increasingly important area of on-line marketing using, amongst other products, Google Adwords where spend and customer targeting can be tightly controlled and ROI can be measured through the use of detailed analytics.

  • As well as giving CPH’s brand a facelift, we have designed new signage for their office and vans, adverts for newspapers and directories, and, of course, their new web site.

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